A process or a technology? Maybe none of the above... Broadly defined, technology is a branch of knowledge at a given point in time used in society. For example, the Egyptians used technology to build the pyramids and the Sphinx. The guillotine, the sling-shot, and the aquaducts were each technologies that enabled life at a given point in time. Computers, bits and bytes, and servers are technologies, but technology IS NOT these things.
Further, a process is indicative of a "right way" to do something. Essentially, a process implies a step by step codification to accomplishing a particular task.
It doesn't really matter, in the big scheme of things, whether knowledge management is either or both of these things...maybe neither. It did seem, however, that there was a negative connotation with knowledge management in the classroom as something that hinder a sales person's ability to sell, or something that belittled the depth of real conversation or debate. I love debate and conversation and similar to technology, knowledge management can be interpretted broadly. Knowledge management if the act of putting structure to one's knowledge. The act of knowing what one knows. It is precisely those who don't know what they know that spew out stupid ideas on a daily basis. Knowledge management, technology or process, is essential - knowledge management is analysis, it is understanding. Debate can't happen without knowledge management - but then, I suppose, the debate goes on.
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment